I&M Bank is hiring an Associate – Teller to join its Garissa Branch in Kenya. This Associate Teller jobs in Garissa opportunity is ideal for customer-focused banking professionals looking to build their careers through I&M Bank careers and the latest Associate Teller vacancies.

Key Job Information

• Position: Associate – Teller
• Location: Garissa, Kenya
• Employment Type: Full-Time
• Experience Level: Entry to Mid-Level
• Experience Required: 1 Year
• Application Deadline: 31 July 2026

About I&M Bank

I&M Bank is a leading financial institution in East Africa, delivering innovative banking solutions to individuals, SMEs, and corporate clients. The bank is committed to exceptional customer service, operational excellence, and sustainable growth across the region.

Professionals searching for jobs at I&M Bank enjoy opportunities to develop their careers in a supportive and performance-driven environment. Through I&M Bank vacancies 2026, the bank continues to attract talented professionals who are passionate about delivering outstanding banking services.

Associate – Teller Job Description

The Associate – Teller is responsible for providing efficient front-office banking services while ensuring accuracy, compliance, and excellent customer experience. Candidates interested in bank teller jobs in Kenya will play a key role in processing financial transactions and supporting branch operations.

The successful candidate will maintain high standards of cash management, transaction processing, and customer service while working closely with other branch staff to achieve operational excellence. This is an excellent opportunity for professionals seeking an Associate Teller vacancy in Garissa.

Key Responsibilities

• Process customer deposits, withdrawals, transfers, and other banking transactions accurately and efficiently.
• Verify and process in-house cheques while ensuring compliance with bank policies and procedures.
• Receive and validate outward cheques, VAT payments, PAYE payments, and related banking transactions.
• Process prepaid, multi-currency, and Narada card transactions while maintaining transaction security.
• Conduct daily customer call-backs and maintain accurate transaction records and documentation.
• Promote suitable banking products and services by identifying customer financial needs.
• Respond professionally to customer enquiries and resolve service-related issues promptly.
• Balance cash daily, reconcile tills, and maintain approved branch cash limits.
• Comply with operational, regulatory, and internal control requirements during all transactions.
• Support branch initiatives that improve customer satisfaction and operational efficiency.

Required Qualifications – Customer Service Banking Jobs

• Bachelor’s degree or diploma in Banking, Finance, Business Administration, Accounting, or a related field.
• At least one year of experience in banking operations, teller services, or customer service.
• Strong numerical accuracy and cash handling skills.
• Knowledge of banking operations, internal controls, and compliance procedures.
• Excellent communication, interpersonal, and customer relationship skills.
• Ability to work under pressure while maintaining accuracy and professionalism.
• Proficiency in banking systems and Microsoft Office applications.

Preferred Qualifications

• Experience working in a busy retail banking environment.
• Knowledge of card services and electronic banking products.
• Strong sales and cross-selling abilities.
• High level of integrity, accountability, and attention to detail.

Benefits and Compensation

• Opportunity to build a rewarding banking career with a respected financial institution.
• Professional development and continuous learning opportunities.
• Supportive and collaborative working environment.
• Exposure to modern banking technologies and customer service practices.
• Excellent opportunity for professionals seeking entry-level banking jobs in Kenya.

How to Apply for Associate – Teller Jobs at I&M Bank

Candidates interested in apply for Associate Teller job Garissa should submit an updated CV and any required supporting documents through the official I&M Bank recruitment portal before the application deadline. This opportunity is ideal for professionals pursuing retail banking careers in Kenya.

Ensure your application highlights relevant banking experience, customer service skills, and cash handling expertise. Apply before 31 July 2026 for this exciting opportunity to work at I&M Bank. Only shortlisted candidates will be contacted.