I&M Bank is hiring an Associate – Teller to join its Lamu Branch in Kenya. This Associate Teller jobs in Lamu opportunity is ideal for customer-focused banking professionals looking to build their careers through I&M Bank careers and the latest Associate Teller vacancies.

Key Job Information

• Position: Associate – Teller
• Location: Lamu, Kenya
• Employment Type: Full-Time
• Experience Level: Entry to Mid-Level
• Experience Required: 1 Year
• Application Deadline: 31 July 2026

About I&M Bank

I&M Bank is one of East Africa’s leading financial institutions, offering innovative banking products and services to individuals, SMEs, and corporate clients. The bank is committed to delivering exceptional customer experiences through technology, integrity, and operational excellence.

Professionals seeking jobs at I&M Bank benefit from a collaborative work environment, career development opportunities, and exposure to modern banking practices. Through I&M Bank vacancies 2026, the bank continues to attract talented individuals dedicated to delivering quality financial services.

Associate – Teller Job Description

The Associate – Teller is responsible for providing efficient and accurate front-office banking services while maintaining high standards of customer service and regulatory compliance. Professionals interested in bank teller jobs in Kenya will contribute to smooth branch operations by handling daily financial transactions with accuracy and professionalism.

The successful candidate will support customers, manage cash operations, process payments, and promote banking products while working closely with branch colleagues to deliver excellent service. This position is ideal for candidates seeking an Associate Teller vacancy in Lamu.

Key Responsibilities

• Process customer deposits, withdrawals, transfers, and other banking transactions accurately and efficiently.
• Verify and process in-house cheques while ensuring compliance with internal banking procedures.
• Receive and process outward cheques together with VAT and PAYE payments.
• Handle prepaid, multi-currency, and Narada card transactions securely and accurately.
• Conduct daily customer call-backs and maintain organized transaction records for compliance.
• Identify customer needs and cross-sell suitable banking products and services.
• Respond professionally to customer enquiries and resolve service-related issues promptly.
• Balance till cash daily, reconcile transactions, and maintain approved cash limits.
• Adhere to internal controls, regulatory requirements, and operational risk procedures.
• Support branch initiatives aimed at improving customer satisfaction and operational efficiency.

Required Qualifications – Customer Service Banking Jobs

• Bachelor’s degree or diploma in Banking, Finance, Accounting, Business Administration, or a related discipline.
• At least one year of experience in banking operations, teller services, or customer-facing roles.
• Strong numerical accuracy and cash handling skills.
• Knowledge of banking operations, compliance standards, and internal controls.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work under pressure while maintaining high levels of accuracy.
• Proficiency in Microsoft Office applications and banking systems.

Preferred Qualifications

• Experience working in a retail banking environment.
• Knowledge of electronic banking products and card services.
• Strong sales and cross-selling capabilities.
• Excellent organizational skills and attention to detail.

Benefits and Compensation

• Opportunity to develop a rewarding career with a leading regional bank.
• Professional growth through continuous learning and development.
• Collaborative and supportive working environment.
• Exposure to modern banking technologies and financial services.
• Ideal opportunity for professionals seeking entry-level banking jobs in Kenya.

How to Apply for Associate – Teller Jobs at I&M Bank

Candidates interested in apply for Associate Teller job Lamu should submit an updated CV and any required supporting documents through the official I&M Bank recruitment portal before the application deadline. This position offers an excellent opportunity for professionals pursuing retail banking careers in Kenya.

Ensure your application highlights your banking experience, customer service skills, and cash handling expertise. Submit your application before 31 July 2026 for the opportunity to work at I&M Bank. Only shortlisted candidates will be contacted.